Criterion 6 - Governance, Leadership and Management

Key Indicator - 6.5 Internal Quality Assurance System


Internal Quality Assurance Cell (IQAC) has contributed significantly for institutionalizing the quality assurance strategies and processes visible in terms of :

a. Incremental improvements made for the preceding five years with regard to quality (in case of first cycle)

b. ncremental improvements made for the preceding five years with regard to quality and post accreditation quality initiatives (second and subsequent cycles)

  • Digital evaluation :
  • To improve the efficiency and accuracy of assessment digital evaluation is implemented. In the traditional pattern the evaluation was hectic. Great deal of time and energy was invested by the faculty to check every single question, mark the blank pages, put down the marks for each question and sum up the total.

  • The exam branch has simplified the complete process of answer sheet evaluation with digital valuation. This has also eliminated the necessity to be present at exam cell for evaluation.It starts with answer sheet scanning and storage in digital format, evaluation dashboard, analytics and reporting to measure performance.

  • QR code mapping is used to hide the identity and other details of the student that prevents any kind of partiality during evaluation. The answer scripts are randomly assigned to the evaluators. Later, the bar code on the answer sheet is scanned to map it with individual student records. Examination aspects such as Batch, exam name, semester stream and marks are already specified in the tool. This eliminates the manual entry reducing the time consumed.

  • The faculty can notice the summary of the answer sheets allocated to the individual, completed and pending evaluation count. The evaluation dashboard keeps track of the overall progress of the answer sheet evaluation and helps in follow up with the evaluators. The faculty need not keep a track of marks allotted for each answer. The software calculates the result and generates mark sheets immediately and can be exported in excel format. The manual job of entering the data, marks and verifying them is eliminated. The results are thus generated within the stipulated time. This has reduced the time of result announcement.

  • Ticketing System :
  • Before the introduction of online ticketing system all the issues related to maintenance i.e. plumbing, carpentry, network issues, transport, general maintenance were handled manually. Any issues are to be reported in a registered kept centrally at admin department and later email communication was used to raise the complaints. Slowly with the increase in the use of mobile phones the complaints were directly discussed over phone / WhatsApp. To increase the efficiency and reduce the time consumed in resolving issues ticketing system is introduced.

  • The ticketing system is a central support system used to convert all escalated issues from different departments into tickets. It's a single channel for all issues. As soon as the user raises an issue a ticket is generated and the issue is routed to the concerned department for resolving at the earliest.

  • The system tracks the status of each ticket as support staff members work on solving the issue. It is helping to organize, prioritize, consolidate and quickly resolve the issues. Also it is helping the management in decision making about efficiency, process improvements, and managing the operational costs.


The institution reviews its teaching learning process, structure & methodologies of operations and learning outcomes at periodic intervals through IQAC setup as per norms..

  • To review the teaching and learning process a policy has been framed by the IQAC. Every faculty has to submit the Performance Appraisal form based on teaching and learning processes which will be evaluated for 100 marks every month. These marks will be consolidated at the end of one year to process for the Performance Based Appraisal for the increments. This has increased accountability of the faculty. The parameters included are:

  • 1. 100% of allotted classes are taken - 12 M
  • 2. 100% of completion of syllabus as per session planner - 8M
  • 3. Course file - 25 M
  • 4. Student Feedback - 15 M
  • 5. Implementation of Active Learning Strategies - 15M
  • 6. Counselling of students - 10M
  • 7. Any other administrative duty - 15M

  • Every month the Performance Appraisal will be evaluated and during the quarterly meetings the HoDs will be informed about the performance of the faculty. In case of any immediate intervention needed the concerned faculty and HoD will be informed as per necessity without waiting for the meeting.

  • E-audit of e-audit of the subject course-file related documents, excluding hand-written unit-wise notes. Previously the same audit was done manually. With an anticipation to smooth-out the whole process of audit and help reduce the consumption of papers significantly the e-audit was introduced. The calendar of activities and timelines for submission of files will be declared in the beginning of the semester itself.

  • Every faculty member has to keep all the updated documents related to individual subject/lab course-file on their individual LMS. The audit will be carried out on the following areas:

  • 1. Course Outcomes and their mapping to POs.
  • 2. Bloom’s Level questions for every unit.
  • 3. Real Time Applications for every unit.
  • 4. Active Learning Strategies implemented per unit (with proofs).

  • Subsequently, the submitted documents will be audited by IQAC, and the respective auditor shall provide the individual comment(s), if any, for every submitted document. The feedback from the students is collected quarterly in online and analysed for any improvements in teaching by a faculty.

  • Faculty Induction Program for all the newly recruited faculty
  • In order to ensure that all faculty follow same procedures the newly recruited faculty of any department with NO experience or experience has to undergo a Faculty Induction Program called EECC (Engineering Educators Certificate Course) for three weeks covering six modules. The TLC of the institute conducts this FIP. Faculty needs to score minimum 80% of marks for the successful completion of the program. The modules cover writing effective course outcomes, using blooms taxonomy for setting question papers, rubrics for assessment, active learning strategies and preparing a course file. Thereby every faculty of the institute follows a three-fold approach to teaching. The course files of all the faculty are checked at the department level by the subject in charges and finally by the audit cell of IQAC centrally. Every newly recruited faculty must get a EECC certificate for the increment to be processed. A faculty conclave is planned every year to share the good practices by the newly recruited faculty.


Institution has adopted the following for Quality assurance:

1.Academic and Administrative Audit (AAA) and follow up action taken
2.Conferences, Seminars, Workshops on quality conducted
3.Collaborative quality initiatives with other institution(s)
4.Orientation programme on quality issues for teachers and students
5.Participation in NIRF and other recognized ranking like Shanghai Ranking, QS Ranking Times Ranking etc
6.Any other quality audit recognized by state, national or international agencies

Response: A. Any 5 or more of the above